FedExForum is fully compliant with all ADA requirements. All areas of the facility are accessible including the
Grand Lobby, Box Office, Restaurants, Concessions, team Store, Restrooms, and all seating areas including both
Suite levels and the Club Box level. Lift-arm or mobility impaired seating is located throughout the arena. If you
have any questions, please contact Guest Relations at 901.205.1535.
Guest Relations Centers
Our Guest Relations staff are here to insure that all guests have a quality experience. For your convenience,
Guest Relations Centers are located on the Plaza Level, Section 102 and Section 201.
Assistive Listening Devices
Assistive listening devices are also available to FedExForum guests at the Guest Relations Center located at
Section 102. Public TDD/TTY phones can be found at every phone location.
Elevators and Escalators
Elevators that provide access to all public levels are located near Suite 101 and 127 on the Courtside Suite Level,
Section 103 and 116 on the Plaza Level, Suite 201/Club 1 and Suite 220/Club 14 on the First Tennessee Club
Level, and Section 205 and 229 on the Terrace Level.
Two escalators offering service to the Plaza and Terrace levels are located near Section 104 and 116A on the
Plaza Level and Section 210 and 225 on the Terrace Level.
Parking and Patron Drop Off/Pick Up
Get accessible parking location
and drop off/pick up
Accessible restrooms are located on all levels:
- Plaza Level: Sections 102, 108, 112, and 116
- Terrace Level: Sections 202, 208, 212, 220, 224 and 228
Seating areas vary according to event. Permanent locations for patrons with special needs are locate on all
FedExForum levels and are accessible from the entry level via ramps and elevators. Other locations may be
available depending on the setup of the event. Please check with the Box Office at 901.205.2640 for locations and availability of seating for patrons with special needs at specific events. In an effort to accommodate as many patrons as possible, those required disabled seating are limited to one adjacent companion seat. The Box Office staff will attempt to accommodate larger parties in nearby seating when available.
Although animals are not allowed in FedExForum, an exception is made for guests with special needs. Please
contact Guest Relations at 901.205.1535 in advance of a show if you have questions.
Wheelchairs are available to all FedExForum guests who require assistance. Wheelchairs can be signed out at
our Guest Relations Centers located at Sections 102 and 201.